Information

Privacy Policy

 

  1.      Introduction

Peritum Services Limited is committed to protecting our customer’s privacy and takes our responsibility regarding the security of customer information very seriously. We will always comply with the General Data Protection Regulations (GDPR) when dealing with your personal data and we will be clear and transparent about the information we are collecting and what we will do with that information.

This Policy sets out the following:

  • Responsibility for personal data
  • What personal data we collect;
  • Where we obtain the data from and what do we do with it;
  • How we store the data;
  • Who we transfer/disclose that data to;
  • How we deal with your data protection rights;
  • Changes to our Privacy Policy
  • Our Details
  1.      Responsibility for Personal Data

Peritum Services (referred to as “we”, “us”, “our” or “Peritum”) in this policy refers to Peritum Services Limited and is the “data controller” of all personal information that is collected and used about Peritum customers for the purposes of the General Data Protection Regulations.

  1.      What Personal data we collect

Personal data means any information relating to you which allows us to identify you, such as your name, contact details, purchase order reference number, invoice number, firearm licensing data, payment details and information about your access to our website.

We may collect personal data from you when you contact us, create an account or purchase goods and/or services from us either via our website or in a face to face transaction with Peritum representatives

Specifically, we may collect the following categories of information:

  • Name, home address, e-mail address, telephone number, Firearm certificate details, date of birth;
  1.      Where we obtain the data from and what do we do with it

The account data may be used for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for processing this data is to respond to an enquiry from you, the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Firearms Licensing Data will be retained as required (5 years) to ensure compliance with Firearm Amendment Act 1988 c.45 (Firearms Dealers) and meet our legal obligation as a registered firearms dealer. Your data may be used for the following purposes:

4.1.  We may process data about your use of our website and services (“access data”). The access data may include your IP address, operating system, browser type and version, geographical location, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the access data is our analytics tracking system. This data may be processed for the purposes of analysing the use of the website products and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. The information is reviewed every 3 months and if there has been no further contact in the previous 24 months then the data will be deleted.

4.2.  We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is your consent. Enquiry data will be reviewed every 6 months and if no contact has been received in the preceding 24 months then the data will be deleted.

4.3.  We may process data pertaining to your account ("account data"). The account data may include your name and email address, phone number, and mailing address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract for goods and/or services (excluding firearms or ammunition). Account data will be reviewed every 6 months and if no contact has been received in the preceding 60 months then the data will be deleted.

4.4.  We may process information that you post on our website in the form of a review or feedback or through our services ("review data"). The review data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is your consent to share this information on our website. Review data will be reviewed every 6 months and if no contact has been received in the preceding 36 months then the data will be deleted.

4.5.  We may process data from your Firearm Certificate (“license data”). The license data may include your full name, address, postal code, Date of Birth, Firearm Certificate Number, issuing police force, Expiry Date, firearm and ammunition transactions with Peritum. The source of this data is your Firearm Licence and any order transaction data. This data may be processed for the transactions of Firearms and Ammunition and component parts. The legal basis for this processing is our legitimate interests, namely supply of firearms and ammunition. License data will be reviewed every 6 months and if no contact has been received in the preceding 60 months then the data will be deleted.

4.6.  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

4.7.  In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1.      How we store the Data

5.1.  We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is stored on a computer server protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet. 

5.2.  All payment details are managed by PayPal and no data is stored on our website or our systems. Payment information is entered directly into the PayPal websites and we do not transmit anything from the peritumservices.com website. 

  1.      Who we transfer/disclose that data to

6.1.   We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of the exercise or defence of legal claims, whether in court proceedings or in mediation, administrative or out-of-court procedures.

6.2.   We may disclose your name and address and transaction details to our suppliers insofar as reasonably necessary for warranty registrations and repairs.

6.3.  We are required to disclose your personal data to individual police authorities in the United Kingdom (Europe if supplied to Europe and other International Countries where required by the laws of those countries) for the purposes of firearm and ammunition transfers, and if refused by the police authorities for Ammunition transfers.

6.4.  Financial transactions relating to our website and services are handled by our payment services provider Paypal. We will share transaction data with our payment services provider only to the extent necessary for the purposes of dealing with complaints and queries relating to such payments and refunds.

6.5.  In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  1.      How we deal with your data protection rights;

7.1  The General Data Protection Regulations provides you in certain circumstances with rights which we have summarised below. Some of the rights are complex, and not all of the details have been included in our summaries and you are encouraged to read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are listed as follows:

  •        the right to access;
  •        the right to rectification;
  •        the right to erasure;
  •        the right to restrict processing;
  •        the right to object to processing;
  •        the right to data portability;
  •        the right to complain to a supervisory authority; and
  •        the right to withdraw consent.

8     Updating information

8.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

9     Use of Cookies

       9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

       9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent     cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

       9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.    Cookies that we use

12.1  We use cookies for the following purposes:

  •    authentication - we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: essential cookies;
  •    status - we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: essential cookies);
  •    shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website (cookies used for this purpose are: essential cookies);
  •    personalisation - we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: beneficial cookies);
  •    security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: essential cookies);
  •    analysis - we may use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: analytical cookies); and
  •    cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: beneficial cookies).

13.    Managing cookies

         13.1 Most browsers allow you to refuse to accept cookies and to delete  cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

        13.2   Blocking all cookies will have a negative impact upon the usability of many websites.

        13.3   If you block cookies, you will not be able to use all the features on our website.

 

 

14  Changes to our Privacy Policy

      14.1   We reserve the right to amend our Privacy Policy from time to time without prior notice. Any changes will be communicated to you by way of an e-mail or a notice on our website.

 

15     Our Details

       15.1  This website is owned and operated by Peritum Services Limited

       15.2 We are registered in England and Wales under registration number  7241313 and our registered office is at Challows Paddock, Challows Lane, Biddestone, Chippenham Wiltshire SN14 7DT.

       15.3  Our principal place of business is at Challows Paddock, Challows Lane, Biddestone,

       15.4   Contact us:

  •        by post to Challows Paddock, Challows Lane, Biddestone, Chippenham Wiltshire SN14 7DT.
  •        using our website contact form;
  •        by telephone, on the contact number published on our website; or
  •        by email nclark@peritumservices.com